Shri Prasad informed that India’s BPO industry is one of the largest in the world. Today India’s IT-BPM industry stands at US$ 37.6 billion (2019-20) i.e. Rs. 2.8 lakh crores approx. giving job opportunities to lakhs of youths in the country. Further it has a potential for double digit growth reaching upto US$ 55.5 billion i.e. Rs. 3.9 lakh crores by 2025.
AatmaNirbhar Bharatis the key initiative of Govt. led by PM Shri Narendra Modi and steps like Electronics Manufacturing Productivity Linked Incentive scheme,starting dedicated scheme of Electronic Manufacturing Cluster and dedicated PLI scheme for Telecom Equipment are few steps in this direction.
Similarly Ease of Doing Business is another fulcrum based on which series of reforms has been initiated in IT & Telecom vertical by present Govt. Start of one touch VNO licenses, Spectrum Sharing & Trading, Delicensing of certain frequency bands and now Next Gen OSP liberalisation is another step in this direction.
In November 2020, OSP guidelineswere liberalized as following:-
Data related OSPs were totally taken out of ambit of any regulation
No Bank Guarantees
No requirement of static IP
No requirement of reporting to the DoT
No requirement of publication of Network Diagram
No penalties
Made Work from Anywhere a reality
The BPM industry revenues grew from USD 37.6 billion in 2019-20 to USD 38.5 billion in 2020-21, despite the pandemic. This was largely possible due to the industry’s ability to work remotely and majorly enabled by the Government of India’s relaxations of WFH requirements under the OSP regime, first temporarily, in March 2020 and then complete reforms under the new guidelines in November 2020.
The Highlight of the Global Business is given below
Current BPM market – USD 198 BN
Outsourcing Market – USD 91 BN (46%)
Current BPM outsourcing revenue, India – USD 38.5 BN (Rs 2.8 lakh crore)
The main features of the liberalised guidelines announced today are :-
Distinction between Domestic and International OSPs has been removed. A BPO centre with common Telecom resources will now be able to serve customers located worldwide including in India. EPABX (Electronic Private Automatic Branch Exchange) of the OSP can be located anywhere in the world. OSPs apart from utilising EPABX services of the Telecom Service Providers can also locate their EPABX at third Party Data Centres in India. With the removal of the distinction between Domestic and International OSP centres, the interconnectivity between all types of OSP centres is now permitted. Remote Agents of OSP can now connect directly with the Centralised EPABX/ EPABX of the OSP/ EPABX of the customer using any technology including Broadband over wireline/ wireless. No restriction for data interconnectivity between any OSP centres of same company or group company or any unrelated company. It may be recalled that DoT has already exempted Data Based Services from the OSP regulations. In addition, the regulations exempted OSPs from requirement of any registration. Also, no Bank Guarantees were to be furnished. Work from Home and Work from Anywhere was also permitted. Penalties for violations were removed altogether reaffirming the trust Government has in business. Further liberalization of Guidelines today will provide a big fillip for growth of OSP industry in India. This will create immense opportunities, income and employment in India.
OSP reforms impact survey conducted by NASSCOM in April 2021, enumerated following important findings :
Over 72% of the respondents mentioned that they are highly satisfied with the OSP reforms
95% of the respondent mentioned has helped in reducing the compliance burden and cost of doing business in India
95% of the respondent also stated that this will help in making IT services more competitive globally
Another 77% of the respondent mentioned that OSP reforms has helped in increasing the productivity
92% of respondent stating that reforms also helped in reducing the financial burden on the companies
62% of the respondent mentioned that they will consider expanding their operation or will make fresh investments basis the OSP reforms\
55% also mentioned that this will help in generating new employment opportunities and will enhance access to talent
Today’s reform will further help the BPM industry to reduce their establishment cost and creating synergies among different companies. Through these reforms more and more MNCs will get attracted towards India as a favorable destination and hence will lead to more FDIs.
It is also to be highlighted that FDI during present govt. and previous UPA govt stands at :
Text of PM Modi's address to the Indian Community in Guyana
November 22, 2024
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The Indian diaspora in Guyana has made an impact across many sectors and contributed to Guyana’s development: PM
You can take an Indian out of India, but you cannot take India out of an Indian: PM
Three things, in particular, connect India and Guyana deeply,Culture, cuisine and cricket: PM
India's journey over the past decade has been one of scale, speed and sustainability: PM
India’s growth has not only been inspirational but also inclusive: PM
I always call our diaspora the Rashtradoots,They are Ambassadors of Indian culture and values: PM
Your Excellency President Irfan Ali, Prime Minister Mark Philips, Vice President Bharrat Jagdeo, Former President Donald Ramotar, Members of the Guyanese Cabinet, Members of the Indo-Guyanese Community,
Ladies and Gentlemen,
Namaskar!
Seetaram !
I am delighted to be with all of you today.First of all, I want to thank President Irfan Ali for joining us.I am deeply touched by the love and affection given to me since my arrival.I thank President Ali for opening the doors of his home to me.
I thank his family for their warmth and kindness. The spirit of hospitality is at the heart of our culture. I could feel that, over the last two days. With President Ali and his grandmother, we also planted a tree. It is part of our initiative, "Ek Ped Maa Ke Naam", that is, "a tree for mother”. It was an emotional moment that I will always remember.
Friends,
I was deeply honoured to receive the ‘Order of Excellence’, the highest national award of Guyana. I thank the people of Guyana for this gesture. This is an honour of 1.4 billion Indians. It is the recognition of the 3 lakh strong Indo-Guyanese community and their contributions to the development of Guyana.
Friends,
I have great memories of visiting your wonderful country over two decades ago. At that time, I held no official position. I came to Guyana as a traveller, full of curiosity. Now, I have returned to this land of many rivers as the Prime Minister of India. A lot of things have changed between then and now. But the love and affection of my Guyanese brothers and sisters remains the same! My experience has reaffirmed - you can take an Indian out of India, but you cannot take India out of an Indian.
Friends,
Today, I visited the India Arrival Monument. It brings to life, the long and difficult journey of your ancestors nearly two centuries ago. They came from different parts of India. They brought with them different cultures, languages and traditions. Over time, they made this new land their home. Today, these languages, stories and traditions are part of the rich culture of Guyana.
I salute the spirit of the Indo-Guyanese community. You fought for freedom and democracy. You have worked to make Guyana one of the fastest growing economies. From humble beginnings you have risen to the top. Shri Cheddi Jagan used to say: "It matters not what a person is born, but who they choose to be.”He also lived these words. The son of a family of labourers, he went on to become a leader of global stature.
President Irfan Ali, Vice President Bharrat Jagdeo, former President Donald Ramotar, they are all Ambassadors of the Indo Guyanese community. Joseph Ruhomon, one of the earliest Indo-Guyanese intellectuals, Ramcharitar Lalla, one of the first Indo-Guyanese poets, Shana Yardan, the renowned woman poet, Many such Indo-Guyanese made an impact on academics and arts, music and medicine.
Friends,
Our commonalities provide a strong foundation to our friendship. Three things, in particular, connect India and Guyana deeply. Culture, cuisine and cricket! Just a couple of weeks ago, I am sure you all celebrated Diwali. And in a few months, when India celebrates Holi, Guyana will celebrate Phagwa.
This year, the Diwali was special as Ram Lalla returned to Ayodhya after 500 years. People in India remember that the holy water and shilas from Guyana were also sent to build the Ram Mandir in Ayodhya. Despite being oceans apart, your cultural connection with Mother India is strong.
I could feel this when I visited the Arya Samaj Monument and Saraswati Vidya Niketan School earlier today. Both India and Guyana are proud of our rich and diverse culture. We see diversity as something to be celebrated, not just accommodated. Our countries are showing how cultural diversity is our strength.
Friends,
Wherever people of India go, they take one important thing along with them. The food! The Indo-Guyanese community also has a unique food tradition which has both Indian and Guyanese elements. I am aware that Dhal Puri is popular here! The seven-curry meal that I had at President Ali’s home was delicious. It will remain a fond memory for me.
Friends,
The love for cricket also binds our nations strongly. It is not just a sport. It is a way of life, deeply embedded in our national identity. The Providence National Cricket Stadium in Guyana stands as a symbol of our friendship.
Kanhai, Kalicharan, Chanderpaul are all well-known names in India. Clive Lloyd and his team have been a favourite of many generations. Young players from this region also have a huge fan base in India. Some of these great cricketers are here with us today. Many of our cricket fans enjoyed the T-20 World Cup that you hosted this year.
Your cheers for the ‘Team in Blue’ at their match in Guyana could be heard even back home in India!
Friends,
This morning, I had the honour of addressing the Guyanese Parliament. Coming from the Mother of Democracy, I felt the spiritual connect with one of the most vibrant democracies in the Caribbean region. We have a shared history that binds us together. Common struggle against colonial rule, love for democratic values, And, respect for diversity.
We have a shared future that we want to create. Aspirations for growth and development, Commitment towards economy and ecology, And, belief in a just and inclusive world order.
Friends,
I know the people of Guyana are well-wishers of India. You would be closely watching the progress being made in India. India’s journey over the past decade has been one of scale, speed and sustainability.
In just 10 years, India has grown from the tenth largest economy to the fifth largest. And, soon, we will become the third-largest. Our youth have made us the third largest start-up ecosystem in the world. India is a global hub for e-commerce, AI, fintech, agriculture, technology and more.
We have reached Mars and the Moon. From highways to i-ways, airways to railways, we are building state of art infrastructure. We have a strong service sector. Now, we are also becoming stronger in manufacturing. India has become the second largest mobile manufacturer in the world.
Friends,
India’s growth has not only been inspirational but also inclusive. Our digital public infrastructure is empowering the poor. We opened over 500 million bank accounts for the people. We connected these bank accounts with digital identity and mobiles. Due to this, people receive assistance directly in their bank accounts. Ayushman Bharat is the world’s largest free health insurance scheme. It is benefiting over 500 million people.
We have built over 30 million homes for those in need. In just one decade, we have lifted 250 million people out of poverty. Even among the poor, our initiatives have benefited women the most. Millions of women are becoming grassroots entrepreneurs, generating jobs and opportunities.
Friends,
While all this massive growth was happening, we also focused on sustainability. In just a decade, our solar energy capacity grew 30-fold ! Can you imagine ?We have moved towards green mobility, with 20 percent ethanol blending in petrol.
At the international level too, we have played a central role in many initiatives to combat climate change. The International Solar Alliance, The Global Biofuels Alliance, The Coalition for Disaster Resilient Infrastructure, Many of these initiatives have a special focus on empowering the Global South.
We have also championed the International Big Cat Alliance. Guyana, with its majestic Jaguars, also stands to benefit from this.
Friends,
Last year, we had hosted President Irfaan Ali as the Chief Guest of the Pravasi Bhartiya Divas. We also received Prime Minister Mark Phillips and Vice President Bharrat Jagdeo in India. Together, we have worked to strengthen bilateral cooperation in many areas.
Today, we have agreed to widen the scope of our collaboration -from energy to enterprise,Ayurveda to agriculture, infrastructure to innovation, healthcare to human resources, anddata to development. Our partnership also holds significant value for the wider region. The second India-CARICOM summit held yesterday is testament to the same.
As members of the United Nations, we both believe in reformed multilateralism. As developing countries, we understand the power of the Global South. We seek strategic autonomy and support inclusive development. We prioritize sustainable development and climate justice. And, we continue to call for dialogue and diplomacy to address global crises.
Friends,
I always call our diaspora the Rashtradoots. An Ambassador is a Rajdoot, but for me you are all Rashtradoots. They are Ambassadors of Indian culture and values. It is said that no worldly pleasure can compare to the comfort of a mother’s lap.
You, the Indo-Guyanese community, are doubly blessed. You have Guyana as your motherland and Bharat Mata as your ancestral land. Today, when India is a land of opportunities, each one of you can play a bigger role in connecting our two countries.
Friends,
Bharat Ko Janiye Quiz has been launched. I call upon you to participate. Also encourage your friends from Guyana. It will be a good opportunity to understand India, its values, culture and diversity.
Friends,
Next year, from 13 January to 26 February, Maha Kumbh will be held at Prayagraj. I invite you to attend this gathering with families and friends. You can travel to Basti or Gonda, from where many of you came. You can also visit the Ram Temple at Ayodhya. There is another invite.
It is for the Pravasi Bharatiya Divas that will be held in Bhubaneshwar in January. If you come, you can also take the blessings of Mahaprabhu Jagannath in Puri. Now with so many events and invitations, I hope to see many of you in India soon. Once again, thank you all for the love and affection you have shown me.
Thank you. Thank you very much.
And special thanks to my friend Ali. Thanks a lot.
