PM’s interaction through PRAGATI

Published By : Admin | June 29, 2016 | 18:23 IST
QuotePM Modi monitors progress towards handling and resolution of consumer grievances through PRAGATI
QuotePM Modi calls for increased efficiency, and more effective redressal of consumer grievances, asks for a follow-up action within 10 days
QuotePM Modi reviews the progress of vital infrastructure projects in the road, railway, power, coal and mining sectors
QuotePM Narendra Modi reviews the progress towards installation of solar pumps across the country

The Prime Minister, Shri Narendra Modi, today chaired his thirteenth interaction through PRAGATI - the ICT-based, multi-modal platform for Pro-Active Governance and Timely Implementation.

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In the beginning, the Prime Minister reviewed the progress towards handling and resolution of consumer grievances. He asked the concerned officials about the large volume of complaints related to the e-commerce sector, such as booking of tickets and hotel reservations, and the steps being taken to decisively address such issues. The Prime Minister was informed about the steps being taken in this regard, including augmenting the capacity of the National Consumer Helpline. Calling for increased efficiency, and more effective redressal of consumer grievances, the Prime Minister asked the officials for a comprehensive review of the nature of issues, and work towards fixing responsibility and identifying solutions for them. He asked for an effective follow-up action within ten days.

The Prime Minister reviewed the progress of vital infrastructure projects in the road, railway, power, coal and mining sectors, spread over several states including Uttar Pradesh, Rajasthan, Madhya Pradesh, Maharashtra, Gujarat, Bihar, Odisha, and Uttarakhand.

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The Prime Minister reviewed the progress towards installation of solar pumps across the country. It was noted that solar pumps with a total capacity of 208 MegaWatts have already been installed so far across the country. The Prime Minister discussed various related issues with the Chief Secretaries of several states including Jharkhand, Telangana, Punjab, Chhattisgarh, Gujarat and Uttar Pradesh. He was informed that solar pumps are helping provide clean drinking water in remote and Naxalite affected areas of the country, particularly in South Bastar area of Chhattisgarh.

During a review of the preparations for dealing with floods, the Prime Minister emphasized that States should identify vulnerable areas, properly conduct mock drills, and carry out desiltation work to ensure the efficacy of flood-relief mechanisms. He also emphasized the need for efforts towards water conservation.

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PM chairs 46th PRAGATI Interaction
April 30, 2025
QuotePM reviews eight significant projects worth over Rs 90,000 crore
QuotePM directs that all Ministries and Departments should ensure that identification of beneficiaries is done strictly through biometrics-based Aadhaar authentication or verification
QuoteRing Road should be integrated as a key component of broader urban planning efforts that aligns with city’s growth trajectory: PM
QuotePM reviews Jal Marg Vikas Project and directs that efforts should be made to establish a strong community connect along the stretches for boosting cruise tourism
QuotePM reiterates the importance of leveraging tools such as PM Gati Shakti and other integrated platforms to enable holistic and forward-looking planning

Prime Minister Shri Narendra Modi earlier today chaired a meeting of the 46th edition of PRAGATI, an ICT-based multi-modal platform for Pro-Active Governance and Timely Implementation, involving Centre and State governments.

In the meeting, eight significant projects were reviewed, which included three Road Projects, two projects each of Railways and Port, Shipping & Waterways. The combined cost of these projects, spread across different States/UTs, is around Rs 90,000 crore.

While reviewing grievance redressal related to Pradhan Mantri Matru Vandana Yojana (PMMVY), Prime Minister directed that all Ministries and Departments should ensure that the identification of beneficiaries is done strictly through biometrics-based Aadhaar authentication or verification. Prime Minister also directed to explore the potential for integrating additional programmes into the Pradhan Mantri Matru Vandana Yojana, specifically those aimed at promoting child care, improving health and hygiene practices, ensuring cleanliness, and addressing other related aspects that contribute to the overall well-being of the mother and newly born child.

During the review of infrastructure project concerning the development of a Ring Road, Prime Minister emphasized that the development of Ring Road should be integrated as a key component of broader urban planning efforts. The development must be approached holistically, ensuring that it aligns with and supports the city’s growth trajectory over the next 25 to 30 years. Prime Minister also directed that various planning models be studied, with particular focus on those that promote self-sustainability, especially in the context of long-term viability and efficient management of the Ring Road. He also urged to explore the possibility of integrating a Circular Rail Network within the city's transport infrastructure as a complementary and sustainable alternative for public transportation.

During the review of the Jal Marg Vikas Project, Prime Minister said that efforts should be made to establish a strong community connect along the stretches for boosting cruise tourism. It will foster a vibrant local ecosystem by creating opportunities for business development, particularly for artisans and entrepreneurs associated with the 'One District One Product' (ODOP) initiative and other local crafts. The approach is intended to not only enhance community engagement but also stimulate economic activity and livelihood generation in the regions adjoining the waterway. Prime Minister stressed that such inland waterways should be drivers for tourism also.

During the interaction, Prime Minister reiterated the importance of leveraging tools such as PM GatiShakti and other integrated platforms to enable holistic and forward-looking planning. He emphasized that the use of such tools is crucial for achieving synergy across sectors and ensuring efficient infrastructure development.

Prime Minister further directed all stakeholders to ensure that their respective databases are regularly updated and accurately maintained, as reliable and current data is essential for informed decision-making and effective planning.

Up to the 46th edition of PRAGATI meetings, 370 projects having a total cost of around Rs 20 lakh crore have been reviewed.